Enjoy shopping on Gada Africa with our easy return and refund policy

Enjoy shopping on
Gada Africa with
our easy return and
refund policy

We are committed to offering our customers the best, genuine and original products

You have 7 days to make a return request after your order has been delivered. You will receive 100% refund for your item plus shipping fees, if we delivered a damaged, defective, wrong item or wrong order.

Your return policy approach works as this:

Return via contact form, or chat directly with our customer agent instantly on our website with our live chat account. Or rather call us with +234 803 656 3869 to speak with our customer care agent to cancel the order

Return at our pickup stations or we can pick up the item. 

Place the item in its original packaging, including any accessories, tags, labels or freebies. Always ensure your return slip is signed by our agents. That is your proof of return.

Once we receive your returned item, we will inspect it and process your refund via voucher or bank transfer depending on your selected option, and this cannot be changed after option has been registered by our survey team.

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